Cleaning & Turnover Coordination

Professional cleaning and turnover management services that ensure your vacation rental is spotless and guest-ready for every check-in.

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3,500+
Turnovers Completed
98.7%
On-Time Completion Rate
4.9/5
Average Cleanliness Rating

The Turnover Challenge

Many vacation rental owners struggle with these common cleaning and turnover issues:

Time Constraints

Same-day turnovers between guest check-outs and check-ins create logistical challenges that are difficult to manage without a professional team and coordination system.

Inconsistent Quality

Rotating cleaning staff without proper oversight leads to inconsistent cleaning quality that can damage your property's reputation through negative reviews.

Missing Property Issues

Without a systematic inspection process, small maintenance issues go unnoticed until they become major problems requiring expensive repairs.

Our Professional Turnover Solution

We deliver a comprehensive system that ensures your property is always guest-ready:

Automated Scheduling

Our system automatically schedules cleanings based on your booking calendar, adjusting in real-time as reservations change. No more manual coordination or miscommunications about turnover timing.

250-Point Cleaning Protocol

Our cleaning teams follow a comprehensive 250-point cleaning checklist customized for your property's specific features and furnishings to ensure nothing is overlooked.

Photo Documentation

Every turnover is documented with timestamped before and after photos, providing verification of work completed and a record of property condition between stays.

Maintenance Integration

Our cleaning teams are trained to identify and report maintenance issues during turnover, with a direct connection to our maintenance department for immediate resolution.

Our 6-Step Turnover Process

How we transform your property between guests:

1

Pre-Arrival Documentation

Our cleaning team captures photos of the property condition upon arrival to document any guest-caused damage or issues requiring attention.

2

Deep Cleaning & Sanitization

A thorough cleaning of all surfaces using hospital-grade disinfectants with special attention to high-touch areas like doorknobs, light switches, and remote controls.

3

Linen & Amenity Replacement

Fresh bed linens, towels, and bathroom amenities are placed according to your property's standards with careful attention to presentation.

4

Inventory & Supply Check

Verification of all kitchen supplies, appliances, entertainment systems, and property amenities to ensure everything is present and functional.

5

Quality Control Inspection

A separate supervisor performs a detailed inspection using our digital verification system to confirm all cleaning standards have been met.

6

Final Documentation & Reporting

After cleaning is complete, detailed photos are taken and a comprehensive report is generated for your records with any noted maintenance issues.

Our 250-Point Cleaning Checklist

A glimpse into our comprehensive cleaning protocol designed for vacation rentals:

Kitchen Area

Clean and sanitize all countertops and backsplashes
Empty and clean refrigerator, including shelves and drawers
Clean oven, stovetop, and microwave inside and out
Wash, dry, and put away all dishes and cookware
Clean and shine all fixtures and appliances
Restock dish soap, paper towels, and cleaning supplies

Bathroom Areas

Scrub and disinfect shower, tub, and toilet
Clean and polish all mirrors and glass surfaces
Sanitize countertops, faucets, and door handles
Replace towels, bath mats, and shower curtain liners
Restock toilet paper, tissues, and hand soap
Check and clean drains, hair traps, and ventilation fans

Bedroom Areas

Replace all bedding with freshly laundered linens
Dust all surfaces, including headboards and light fixtures
Vacuum under beds and inside closets
Clean mirrors, windows, and window tracks
Sanitize TV remotes, light switches, and doorknobs
Check and set thermostat to optimal temperature

Note: This is just a small sample of our 250-point checklist. Each property receives a custom cleaning protocol based on its specific features and furnishings.

Request Full Cleaning Checklist

Our Quality Control System

How we ensure consistent cleaning excellence for every turnover:

Digital Verification System

Our cleaning teams use a mobile app to check off each completed cleaning task, complete with time stamps and photo documentation to verify standards are being met.

Dedicated Quality Supervisors

Every property is inspected by a separate quality control supervisor who performs random spot checks and ensures all cleaning has been completed to our high standards.

Continuous Training Program

Our cleaning teams receive ongoing training on the latest cleaning techniques, products, and protocols to ensure they're always using best practices for vacation rental properties.

Guest Feedback Integration

We monitor guest reviews for cleanliness feedback and immediately address any issues, with a continuous improvement protocol that helps prevent repeat issues.

Performance Metrics

Each cleaning team is rated on speed, thoroughness, and attention to detail, with performance incentives that encourage excellence and consistency across all properties.

Premium Cleaning Products

We use only professional-grade, eco-friendly cleaning products that are effective against germs while being safe for guests, pets, and the environment.

Our Experienced Cleaning Teams

The professionals who ensure your property is always guest-ready:

Core Cleaning Specialists

Our dedicated cleaning staff is background-checked, professionally trained, and assigned to specific properties to ensure familiarity with your space.

25+
Team Members
5+
Years Avg. Experience
98%
Retention Rate

Quality Control Supervisors

Our QC supervisors have extensive hospitality experience and ensure every cleaning meets our exacting standards before guest arrival.

8
Supervisors
10+
Years Avg. Experience
150+
Monthly Inspections

Maintenance Response Team

Our specialized maintenance technicians are on call to address any property issues identified during the cleaning process.

12
Technicians
15
Specialties
1hr
Avg. Response Time

Turnover Service Packages

Choose the level of service that matches your property needs:

Standard Turnover

$149/cleaning

For properties up to 2 bedrooms

  • Complete 250-point cleaning protocol
  • Fresh linens and towels
  • Bathroom amenity restocking
  • Kitchen and surface sanitization
  • Pre and post cleaning photos
  • Basic maintenance reporting
Schedule Service

Premium Turnover

$249/cleaning

For properties up to 4 bedrooms

  • All Standard Turnover features
  • Deep cleaning of appliances
  • Window and blind cleaning
  • Premium guest welcome arrangement
  • Outdoor space cleaning
  • Minor maintenance fixes included
  • Priority scheduling
Schedule Service

Luxury Turnover

$399/cleaning

For properties with 5+ bedrooms

  • All Premium Turnover features
  • Luxury linen service
  • Carpet and upholstery cleaning
  • Custom welcome gift for guests
  • Stocking of guest-requested items
  • Mid-stay cleaning option
  • 24/7 emergency cleaning service
  • Dedicated cleaning team
Schedule Service

Note: All pricing shown is base pricing. Actual rates may vary based on property size, condition, location, and special requests. Contact us for a customized quote.

Request Custom Quote

What Our Clients Say

Hear from property owners who trust us with their turnover management:

"The difference their cleaning team has made is remarkable. Since switching to their turnover service, my cleanliness ratings have jumped from 4.2 to 4.9, and I've received multiple compliments specifically about how spotless the property is. Worth every penny!"
Michael R.
Miami Beach Condo Owner
"Managing same-day turnovers used to be my biggest headache. Their system handles everything automatically, and their cleaning teams have never missed a deadline. The detailed reports and photos give me peace of mind that my property is being well cared for."
Jennifer L.
Fort Lauderdale Vacation Home Owner

Why Choose Our Turnover Service

See how our professional service compares to alternatives:

Features Independent Cleaners Our Professional Service General Cleaning Companies
Vacation rental specialization
Calendar integration
Quality control system
Documentation & reporting
Maintenance integration
Standardized process
Insurance & bonding
Emergency availability

Frequently Asked Questions

Common questions about our cleaning and turnover services:

How do you handle same-day turnovers?
Our system automatically prioritizes same-day turnovers, deploying larger cleaning teams to ensure the property is ready by check-in time. We coordinate with your check-out and check-in times to create a custom schedule that ensures the property is ready with time to spare.
What happens if something is damaged or missing during a turnover?
Our teams document the property condition upon arrival with photos. If they discover damage or missing items, they note it in the report and send immediate notification so you can address it with the previous guest. We also maintain a detailed inventory list for each property to easily identify missing items.
Can you accommodate special cleaning requests for my property?
Absolutely! We create a custom cleaning protocol for each property based on its specific features, furnishings, and owner preferences. If you have special requirements such as handling heirloom items, caring for high-end appliances, or addressing unique amenities, we incorporate these into your property's cleaning checklist.
What if I need to reschedule a cleaning due to a booking change?
Our system integrates with your booking calendar and automatically updates cleaning schedules when reservations change. If you use a major platform like Airbnb or VRBO, our system can sync directly. For manual changes, you can update through our owner portal or app with as little as 24 hours notice without penalty.
Do you provide the cleaning supplies and equipment?
Yes, our teams bring all necessary professional-grade cleaning equipment, supplies, and EPA-approved disinfectants. We use eco-friendly products that are effective yet safe for guests, pets, and the environment. For linens and consumables, we offer either a full-service option where we provide everything, or we can use owner-supplied items based on your preference.

Ready For Hassle-Free Turnovers?

Join hundreds of South Florida property owners who've transformed their rental operations with our professional cleaning and turnover coordination services.

Schedule Your First Cleaning